Refund policy

For U.S. customers, product(s) must be returned within 30 days of receiving your order. Product(s) must be in new, sellable condition along with original packaging. If products are returned in used or damaged condition, a partial refund will be applied to reflect the damage and condition of the product(s). All items are thoroughly inspected on return. Please note refunds can take up to seven (7) days of receipt of the returned product(s). In most cases, your refund will automatically go back to the original form of payment used for the purchase. Original shipping charges incurred on your purchase aren’t refundable as part of your return or exchange.

We are a small and dedicated brand. We truly want to do our best by our customers and supporters but unfortunately, we're not in the position to absorb the total cost for return shipping and restocking fees. We appreciate your understanding. 

Please return items to the address below with your Order ID. 

Attention Returns and Exchanges

The Original Stick

1807 Murry Rd, Suite A

Roanoke, VA 24018